Cylbet is committed to protecting every member's privacy. This document transparently explains how we collect, use, store, and protect your personal data on our platform.
This Privacy Policy applies to all users of the cylbet platform at cylbet.onl, including visitors, registered members, and all individuals who interact with our services in any way. By using our platform, you agree to the practices described in this document.
Cylbet takes every member's privacy extremely seriously. We believe trust is the foundation of every good relationship between a platform and its users — and that trust begins with full transparency about how your data is handled.
This Privacy Policy is designed to give you a clear and comprehensive understanding of cylbet's data protection practices. It covers the types of information we collect from you, the purposes for collection, how we store and protect that information, and your rights as the data owner.
As an online betting platform serving users in Malaysia, cylbet adheres to strict data protection standards, including the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices. We appoint an internal data protection officer responsible for ensuring all our data processing activities comply with the required standards.
All personal data collected by cylbet is protected with 256-bit SSL encryption during transfer and AES-256 encryption technology during storage. This means your information cannot be read by unauthorised parties at any time.
Cylbet collects your personal data through several channels — directly from you during registration and platform use, automatically through platform technology, and in certain cases from trusted third-party sources.
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity | Full name, date of birth, gender, identification card number | Account registration, KYC |
| Relationship | Email address, phone number, residential address | Account registration |
| Finance | Bank account number, bank name, transaction records | Deposit/withdrawal processing |
| Technical | IP address, device type, web browser, access logs | Automated platform usage |
| Behavior | Betting history, games played, access frequency | Activity on the platform |
| Document | Copy of identification card, bank statements, utility bills | KYC verification process |
Cylbet never collects sensitive information such as health data, religious beliefs, political affiliations, or biometric data unless specifically required by applicable law.
Cylbet only uses your personal data for legitimate, pre-defined purposes. We do not use your data for any other purpose without obtaining your consent first.
You may withdraw consent to receive marketing communications at any time by contacting the cylbet support team. Withdrawing marketing consent will not affect your access to the platform's core services.
Cylbet continuously invests in the latest security infrastructure to ensure your personal data is protected at every stage — whether in transit, in storage, or during processing.
The technical and organisational measures we implement to protect your data include:
Regarding data retention, cylbet keeps account and transaction records for a minimum of five (5) years after account closure to meet legal and audit requirements. Data that is no longer needed is securely disposed of using methods that ensure it cannot be recovered.
All primary cylbet servers storing member data are housed in certified data centres with layered physical protection, including biometric access controls, 24/7 CCTV surveillance, and automatic fire suppression systems.
Cylbet does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data belongs to you, and we take that trust seriously.
In limited circumstances, your data may be shared with the following parties for legitimate operational purposes:
All third parties receiving data from cylbet are bound by strict confidentiality agreements and are required to use that data solely for authorised purposes.
Cylbet will not share your personal data with parent companies, subsidiaries, or affiliated companies for cross-marketing purposes without first obtaining your explicit consent.
The cylbet platform uses cookies and similar tracking technologies to ensure a smooth, secure, and personalised user experience. Cookies are small text files stored on your device when you visit our platform.
You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the cylbet platform.
As the owner of your personal data, cylbet recognises and respects the following rights you hold under applicable data protection laws:
Request a copy of all personal data we hold about you at any time
Request correction of inaccurate or incomplete personal information
Request deletion of your data, subject to legal retention obligations
Object to the processing of your data for direct marketing purposes at any time
Receive your data in a structured, machine-readable format for portability
Request restriction of your data processing under certain specified circumstances
To exercise any of the rights above, contact the cylbet support team via live chat or email at [email protected]. All requests will be processed within 30 business days. We may require identity verification before processing any data-related request.
In the course of its operations, cylbet may need to transfer your personal data to servers or processing facilities located outside Malaysia. Such transfers will only occur where there is a legitimate operational need and with adequate safeguards in place.
Any cross-border data transfer carried out by cylbet will comply with the following requirements:
Cylbet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform service improvements.
When significant changes are made to this Privacy Policy, we will notify you via an in-platform notification on cylbet and/or by email to the address registered to your account. The date of the most recent update is always displayed at the top of this page.
Your continued use of the cylbet platform after any changes to this Privacy Policy are published will be considered your acceptance of those changes. If you do not agree with any amendments, you have the right to close your account and request deletion of your data.
Cylbet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and ensuring your rights as a user are fully respected.
If you have any questions, concerns, or complaints regarding how cylbet handles your personal data, you may contact us through the following channels:
Your privacy is our responsibility. The cylbet team is always ready to answer any questions about how we protect your information. We are committed to providing clear, honest, and helpful responses to every privacy enquiry we receive.
Your privacy is not just a policy on paper — it is a real commitment we reinforce continuously through technology, processes, and staff training.
Every bit of data moving between your device and cylbet servers is protected by 256-bit SSL encryption — the same standard used by leading banks worldwide to secure financial transactions.
Cylbet's identity verification process is managed by a certified KYC system that encrypts all submitted documents. Your verification data is never stored in plain-text readable format at any time.
Cylbet has never and will never sell, rent, or trade your personal data to data brokers, advertisers, or any third party for commercial purposes unrelated to your services.
Only cylbet staff who require access to your data in connection with their duties are permitted to do so. All access is logged and monitored — any unnecessary access will be detected and investigated.
Cylbet's data protection systems and procedures are periodically assessed by independent, certified third-party security audit firms to ensure ongoing compliance with the highest established standards.
You have full control over your data at cylbet. From managing communication preferences and requesting a copy of your data to closing your account entirely — all of this can be done upon request, with no barriers.
Join hundreds of thousands of Malaysian members who already trust cylbet — a platform that puts your safety and privacy first.